Australia ETA Visa Processing Center In Malaysia

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Simple Refund Policy

Welcome To Australia ETA. These Refund Policy Apply Whenever You Apply an ETA on our website.

1. Once you have submitted your application through our website, we will begin the submission process immediately to the Australian Immigration / High Commission (hereafter known as the government).

2. If your ETA application has not yet been submitted to the government for approval, there will be a RM15 Cancellation Fee. If the application has already been submitted for approval to the government, no refund can be made. If a duplicate application has been made in error, a full refund will be made for the duplicate payment only.

3. Refund will NOT be available in case of any ETA denial from Australian Immigration / High Commission or Government’s decision.

4. There will be no refunds in case of delay due to any technical issues in Government website such as system error / website upgrading.

5. ETA fees are also non-refundable should you chose not to use your ETA as service has already been performed.

6. If the user has applied on another website causing a duplicate application for the same passport, only the Government Fees will be returned.

7. Kindly note that refund process will take 25 business days. If you did not receive refund within this time frame, please contact us for the status.

These Refund Policy Apply Whenever You Apply an ETA on our website


(1). You know about all substance on this website, including data, information, photographs, recordings, implanted advancements and projects, textual styles, illustrations, music, sounds, pictures, maps, plans, symbols, composing and other the materials altered are licensed property that we and additionally outsider providers are secured by copyright or have acquired copyright licenses.

(2). You may use the materials on this site for private, non-business use. You may likewise electronically duplicate or print the data extricated from this site for private non-business use with no change and additionally option or erasure. You may not use the materials on this site or the materials on this site duplicated and changed in any shape for the reasons other than those portrayed above without our composed authorization.

(3). The responsibility for trademarks, business names, Company names, logos and exchange names showed or used on this site are possessed by IAdventure Escape tour and Travel Sdn. Bhd. You have not been allowed any rights or licenses.

Limitation of ( something you owe/something you’re responsible for/disadvantage )

Should a document or other item be lost, misplaced, damaged, delayed or destroyed, Australia ETA Malaysia will only be responsible if it is at fault and its (something you owe/something you’re responsible for/disadvantage) will be limited to the basic replacement cost of that item. is not responsible for items misplaced, damaged, delayed or destroyed by a delivery service or issuing authority. accepts no responsibility for the loss or damage of such documents. accepts no (responsibility for/blame for) travelers electing to get on- visas. To the greatest possible extent permitted by law, leaves out/keeps out or limits any direct, indirect or resulting loss and all law-related or suggested conditions and warranties.


Any item or service accessible from this server or from this site is free from errors, PC virus or abandons or can give continuous or convenient administration;

This site is ensured by security and we won’t be in charge of any specialized imperfections, PC virus, PC crashes, PC hacking (counting blocking administration assaults), trouble entering the site, PC shutdown, benefit interruption, loss of email content, conveyance blunders or Responsible to you or any outsider for any deferral or inability to get mistakes or deficient information;

Any movement items and administrations on this site are in accordance with your necessities;

You can get the base price tag for the item and/or benefit by means of this site;

Accessibility of items and/or benefits on this site;

There are no mistakes in using this site and all product, items or administrations related with this site;

Use this site to get results

The culmination, exactness, unwavering quality and liquidity of any data, content, information, administrations, guidance or items accessible on or accessible on the Site the execution of this site may not be satisfied.

You are responsible for ensuring that you have a relevant visa or transfer station visa and a passport with a validity period of at least six months and that meets all entry and exit conditions.

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